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Kalo Living
Contact Us

We’re here to help always

Get in Touch

Whether you’re a family member, a professional, or someone interested in joining our team, we’d love to hear from you.
At Kalo Living, we believe in open communication, transparency, and being there when people need us most.
Our friendly team is always happy to answer questions, discuss referrals, or help you learn more about our homes and services.

Head Office

Kalo Living
Torbay, Devon
Contact: +44 5689 586
Email: info@kaloliving.co.uk

Placement and Referral Enquiries

Placement and Referral Enquiries

If you’re a social worker, commissioner, or professional wishing to make a referral or request availability, please contact our placements team:

Email: placements@kaloliving.co.uk
Contact: +44 5689 586

We aim to respond to all placement enquiries within 24 hours. Referral documentation such as care plans, chronology, and risk assessments can be sent securely via this address.

Family Contact

Family Contact

If you’re a parent, carer, or relative of a child currently staying with us, our Family Support Team is here to help with:
  • Visit arrangements
  • Updates and communication
  • Questions about your child’s progress
  • Support during and after placement
Contact: +44 5689 586
Email: info@kaloliving.co.uk

We promise to listen with empathy and work with you to ensure your child’s experience with Kalo Living is positive, safe, and supportive.

Careers and
Recruitment

Careers and Recruitment

If you’re a social worker, commissioner, or professional wishing to make a referral or request availability, please contact our placements team:

Contact: +44 5689 586
Email: info@kaloliving.co.uk

We aim to respond to all placement enquiries within 24 hours. Referral documentation such as care plans, chronology, and risk assessments can be sent securely via this address.

Opening
Hours

Opening Hours

Our main office is open:
Monday to Friday: 9:00am – 5:00pm

Out-of-hours support for children’s homes operates 24/7 for urgent matters.
If you need to contact a member of management outside these times, please call your home’s emergency on-call number provided in your welcome pack.

Safeguarding Contact

Kalo Living takes safeguarding extremely seriously.
If you ever have a concern about the safety or wellbeing of a child in our care, you can Contact: +44 5689 586
Email: info@kaloliving.co.uk

You can also contact:

  • Ofsted on 0300 123 1231
  • Torbay Safeguarding Children Partnership for local concerns

We encourage anyone staff, families, or members of the public to speak up if they are worried.

General Enquiries Form

Submit your enquiry, and our team will get back to you within 1 working day.

A Final Word

“Every conversation matters. Whether it’s a question, a worry, or an idea, we’re always here to listen.”