Accessibility
Statement
Our Commitment to Accessibility
At Kalo Living, we are committed to making our website and services accessible to everyone, regardless of ability, technology, or circumstance.
We want every visitor whether a parent, professional, young person, or member of the public to be able to access the information they need easily and confidently.
Our goal is to ensure our website meets the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, which sets the recognised benchmark for accessible digital content. We are continuously improving our accessibility features and welcome feedback from users on how we can make our site even better.
Our goal is to ensure our website meets the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, which sets the recognised benchmark for accessible digital content. We are continuously improving our accessibility features and welcome feedback from users on how we can make our site even better.
How We Support Accessibility
We’ve designed this website to include features that support all visitors, including those using assistive technologies such as screen readers, magnifiers, or voice control.
Our accessibility features include:
We regularly review our website content and design to ensure it remains inclusive and easy to use.
Our accessibility features include:
- Clear, consistent navigation across all pages.
- Simple, readable text with plain-language explanations.
- High-contrast text and background combinations for better visibility.
- Alt-text descriptions for all meaningful images.
- Keyboard-friendly navigation for users who do not use a mouse.
- Responsive design that adjusts automatically to desktops, tablets, and mobile devices.
- Descriptive links and headings to support screen reader users.
- Avoidance of flashing or strobing visuals that could cause discomfort.
We regularly review our website content and design to ensure it remains inclusive and easy to use.
If You Need Help Accessing Our Website
If you have difficulty using any part of our site, please let us know we’ll do everything we can to help.
You can contact us by:
Email:
Contact: [Insert phone number]
Post: Kalo Living, [Insert Address]
We will respond within five working days and can provide information in alternative formats if needed (e.g. large print, easy-read, or audio).
You can contact us by:
Email:
Contact: [Insert phone number]
Post: Kalo Living, [Insert Address]
We will respond within five working days and can provide information in alternative formats if needed (e.g. large print, easy-read, or audio).
Feedback and Continuous Improvement
We value your feedback and use it to make our website more inclusive.
If you have suggestions or encounter accessibility barriers, please
tell us:
Email:
We review accessibility concerns promptly and take all reasonable steps to address them.
If you have suggestions or encounter accessibility barriers, please
tell us:
Email:
We review accessibility concerns promptly and take all reasonable steps to address them.
Technical Information About This Website’s Accessibility
This website is designed to be compliant with:
We are committed to maintaining compliance as we grow and update the site.
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Equality Act 2010
- Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
We are committed to maintaining compliance as we grow and update the site.
External Links
While we make every effort to ensure accessibility across our website, some third-party links (e.g. to partner services or external documents) may not meet the same accessibility standards.
We do not control these sites but will provide alternatives upon request wherever possible.
Review and Updates
This statement will be reviewed annually, or whenever major updates are made to our website or accessibility standards.
Last updated: [Insert Month, Year]
A Final Word
“Inclusion means everyone can find a place at the table — and that includes our website.
We’re committed to ensuring that every visitor can access our information, connect with our homes, and feel part of what Kalo Living stands for.”





