Contact Us
We’re here to help always
Get in Touch
Whether you’re a family member, a professional, or someone interested in joining our team, we’d love to hear from you.
At Kalo Living, we believe in open communication, transparency, and being there when people need us most.
Our friendly team is always happy to answer questions, discuss referrals, or help you learn more about our homes and services.
Placement and Referral Enquiries
Placement and Referral Enquiries
If you’re a social worker, commissioner, or professional wishing to make a referral or request availability, please contact our placements team:
Email: placements@kaloliving.co.uk
Contact: [Insert direct line]
Contact: [Insert direct line]
We aim to respond to all placement enquiries within 24 hours. Referral documentation such as care plans, chronology, and risk assessments can be sent securely via this address.
Family
Contact
Family
Contact
If you’re a parent, carer, or relative of a child currently staying with us, our Family Support Team is here to help with:
Contact:
- Visit arrangements
- Updates and communication
- Questions about your child’s progress
- Support during and after placement
Contact:
We promise to listen with empathy and work with you to ensure your child’s experience with Kalo Living is positive, safe, and supportive.
Careers and
Recruitment
Careers and
Recruitment
If you’re a social worker, commissioner, or professional wishing to make a referral or request availability, please contact our placements team:
Email: placements@kaloliving.co.uk
Contact: [Insert direct line]
Contact: [Insert direct line]
We aim to respond to all placement enquiries within 24 hours.
Referral documentation such as care plans, chronology, and risk assessments can be sent securely via this address.
Opening
Hours
Opening
Hours
Our main office is open:
Monday to Friday: 9:00am – 5:00pm
Monday to Friday: 9:00am – 5:00pm
Out-of-hours support for children’s homes operates 24/7 for urgent matters.
If you need to contact a member of management outside these times, please call your home’s emergency on-call number provided in your welcome pack.
If you need to contact a member of management outside these times, please call your home’s emergency on-call number provided in your welcome pack.
Safeguarding Contact
Kalo Living takes safeguarding extremely seriously.
If you ever have a concern about the safety or wellbeing of a child in our care, you can contact:
Email:
Contact: [Insert safeguarding lead’s phone number]
Email:
Contact: [Insert safeguarding lead’s phone number]
You can also contact:
- Ofsted on 0300 123 1231
- Torbay Safeguarding Children Partnership for local concerns
We encourage anyone —staff, families, or members of the public to speak up if they are worried.
General Enquiries Form
Submit your enquiry, and our team will get back to you
within 1 working day.
within 1 working day.
A Final Word
“Every conversation matters. Whether it’s a question, a worry, or an idea, we’re always here to listen.”